United Airlines — Chicago, IL
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DescriptionKey Responsibilities:
We’re looking for a Senior Engineer – New Aircraft Quality to join our team. In this role, you’ll ensure seamless integration and peak performance of new aircraft entering United’s fleet. You’ll lead reliability reviews, track new delivery performance, and collaborate with OEM and factory quality teams to drive continuous improvement in production and operational readiness.
Responsibilities include, but are not limited to:
Lead monthly and quarterly reliability reviews for new aircraft entering serviceTrack delivery performance through detailed analysis of cancellations, out-of-service incidents, and Operational Reliability Index (ORI) eventsAnalyze pilot reports, component removals, Minimum Equipment Lists (MELs), and event forms across rolling 90-day periodsCollaborate with Fleet Management and OEM quality teams to identify and address production issuesReview production revision records and aircraft acceptance criteria to ensure compliance and qualityDrive closed-loop feedback with OEMs through direct factory interface and quality trend analysisConduct structured problem-solving for aircraft design, maintenance, performance, and repair issuesDefine maintenance programs and serviceability criteria that ensure safety and complianceEvaluate modifications and new equipment for reliability, cost, and performance impactLead complex projects from concept through implementation, including FAA coordination and cost-benefit analysisProvide on-site technical support for line and base maintenance operationsPartner across internal teams to maintain airworthiness, safety, and operational efficiencyLocation & Schedule: This role is based at the CSC – Willis Tower in Chicago, IL, and follows a hybrid work schedule with three days per week in-office (subject to change)
QualificationsWhat’s needed to succeed (Minimum Qualifications):
Bachelor’s degree in engineering (Mechanical, Electrical, Aerospace) or related technical field, or equivalent experience5–8 years of relevant engineering experience within aviation or related industryStrong ability to interpret complex engineering and OEM documentationProven project management experience, especially in regulatory complianceExcellent communication and analytical skillsWorking knowledge of airline or OEM operationsUnderstanding of CFRs, airworthiness criteria, and aircraft/equipment design principlesMust be legally authorized to work in the U.S. without sponsorshipReliable attendance and successful completion of interview processWhat will help you propel from the pack (Preferred Qualifications):
Advanced engineering degree. Specific ATA chapter experience The base pay range for this role is $100,415.00 to $130,758.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com