Passenger asked to divert mid flight to a field with no fuel and no lights, an…

Devon Pierce in Part 135 Operators

Passenger asked to divert mid flight to a field with no fuel and no lights, an hour before sunset. I said no and explained why. He booked us again three weeks later. Say no clearly and they respect it.

1 comment

Grace Hollis

The explaining is the part people skip. A flat no sounds like laziness. A no with a reason sounds like a professional.