Pacific Aviation — San Francisco, California, United States
Position Objectives: Responsible for coordinating and carrying out activities related to various ramp duties while maintaining accurate and complete documentation. Act as a central point of contact with all involved teams. Requirements Ensure safe and efficient turnaround • Comply with all requirements of Airlines and Authorities • Monitor customer safety during boarding and deplaning • Assist customers in a friendly and courteous manner
Operational standards & timing • Ensure processes are delivered within SLA standards • Ensure activity sequence matches station turnaround plan • Ensure all activities delivered are within the agreed times
Coordination of turnaround activities • Coordinate the turnaround activities with cleaners, aircraft search, fuelers, ramp and baggage handlers, food service trucks, and customer service staff (arrival & boarding) • Monitor communication on aircraft arrivals/departures and gate changes that would affect daily operation • Coordinate flight delay information with airline operations
Monitoring, documentation & reporting • Compile daily log of aircraft turnaround activities • Document/log and report any unsafe operations to supervisor • Provide ramp supervisor with onload/offload loading instructions (third-party) as required by the airline
Procedures & compliance • Follow departures and flight arrivals phase procedures • Comply with all safety procedures and airline policies
Additional responsibilities • Other duties as assigned by Supervisor(s) and Manager(s)
What You Bring • Fluent English communication skills • Strong verbal and written communication; active listening skills • Computer literacy and fast, accurate data entry • Calmness and solution-focus under pressure
Schedule • Must be available to work at least 4 days per week , including weekends and holidays • Shifts are afternoons
Benefits Pay & Benefits • Hourly Pay: $23.15 per hour + Shift Premium B ($1.00) • Fully Paid Medical, Dental, and Vision Insurance • 401(k) with company match • Paid Time Off • Uniform Provided • Paid Training • Parking Discount or Clipper Card • Referral Bonus • Cell Phone Plan Reimbursement