Specialist, Crew Strategy

Delta Air Lines — Atlanta, Georgia, United States

Requirements

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has led the airline industry in operational excellence for more than a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

Employing over 100,000 people, our culture is rooted in a shared commitment to living our values – integrity, care, resilience, servant leadership – in everything we do every day. Fortune has named Delta 11 on its Most Admired Companies list and Glassdoor as one of its "Best Places to Work." The Crew Planning team is focused on delivering long-term pilot planning, business insights, technology and data products, and strategic initiatives in support of Delta’s industry leading reliability. In the role of Specialist, Crew Strategy, you will support the Crew Planning team by advancing the strategic, operational, and long-term planning objectives. This role leverages data-driven insights to inform decision-making, drive divisional initiatives, facilitate cross-functional collaboration, and develop executive-level reporting and presentations.

Partnering across Flight Operations and with stakeholders in Finance, OCC, and other business areas, the Specialist will help identify and implement opportunities that enhance operational performance, employee experience, safety, and financial results. This position is based in Atlanta, GA. • Support divisional strategic initiatives through data analysis, business case development, and performance measurement • Lead or support operational performance reviews, including data collection, root cause analysis, lesson identification, and recommendation development • Manage recurring monthly, quarterly, and ad hoc reporting processes, ensuring accuracy, consistency, and timeliness • Facilitate divisional working groups, strategic planning sessions, and cross-functional meetings • Translate complex analyses into clear, concise business insights and executive-ready presentations • Build strong partnerships across Flight Operations, Crew Resources, Finance, Operational Performance & Planning, and other key stakeholder groups • Conduct scenario planning and sensitivity analysis to help leadership evaluate operational decisions • Present findings and recommendations with confidence and professionalism

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