Delta Air Lines — Atlanta, Georgia, United States
Now is an exciting time to be part of Delta's OCC team as we redefine technology standards for Delta’s operations teams. We are seeking a Product Owner Specialist to support product development and improvements for the applications used by our operations teams.
Responsibilities: • Provide leadership and direction to Analysts in reviewing, communicating, and translating business needs for both technical and non-technical audiences and stakeholders. • Directly work with internal and external design resources to create UX/UI experiences to support new product functionality for both informational and transactional customer needs. • Collaborate with other Product Owners, Product Managers, and stakeholders to refine features and stories and accept completed stories, ensuring they meet all predefined criteria. • Coordinate with other Product Owners across the organization to align cross-squad efforts and maintain coherence in product development. • Translate product development goals into requirements including features, user stories, and acceptance test criteria. • Maintain a clear roadmap in Aha! linked to outcomes/initiatives; ensure traceability from Aha! Features to Agility (VersionOne) Epics/Features/Stories. • Attend and actively participate in agile ceremonies with the Information Technology team including backlog grooming, sprint planning, daily standups, sprint review/demos, and retrospectives. • Identify and communicate opportunities to increase revenue, customer satisfaction, employee satisfaction, and operational efficiency. • Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in projects. • Play an integral role in engagement, communication, change management, feedback loops, and overall leadership visibility across the system. • Take ownership of writing epics, features, and user stories and ensure they clearly convey the required functionality to the IT development teams. • Provide continuous feedback during sprint demos and lead discussions to ensure effective iterations of product features. • Maintain open lines of communication with stakeholders to review product progress and outcomes. • Work closely with stakeholders and Product Managers to contribute to the overarching product vision and strategy with data-backed ideation and iterative solutioning. • Champion agile methodologies within the team, promoting best practices and continuous improvement. • Utilize tools like Agility and Aha! for effective product management and ensure data hygiene to track progress accurately.
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