Executive Jet Management (EJM) — Stratford, Connecticut, USA
Pay: $250,000–$300,000 per year
The Pilot in Command (PIC) holds final responsibility to ensure the aircraft is operated in a safe, compliant and efficient manner. The PIC complies with all company and regulatory requirements while delivering an exceptional service experience.
Tasks and Responsibilities
Ensures the Safe Operation of Flight:
• Ensures crewing and trip assignments are compliant with company and regulatory requirements.
• Completes flight planning, performance and weight and balance tasks for each assignment, as required.
• Utilizes Threats, Plans and Considerations (TPC) briefing methodology to lead required briefings and mitigate operational risks.
• Complies with company Standard Operating Procedures (SOPs) and coordinates with company personnel as required.
• Completes all aircraft pre-flight tasks, including the maintenance status of the aircraft, to ensure the aircraft is mission capable. Records all aircraft discrepancies in accordance with company SOPs.
• Ensures all aircraft ground servicing items (e.g., fueling, oil, oxygen) are monitored and accomplished in accordance with SOPs.
• Completes passenger briefings in accordance with company policy and regulation. Delivers the highest level of customer service and meets any special needs of passengers.
• Utilizes Crew Resource Management (CRM) and Threat and Error Management (TEM) to communicate with crew and support personnel clearly and in a timely manner during normal, abnormal, and emergency operations.
Delivers an Exceptional Service Experience:
• Provides quality service to owners and passengers while identifying opportunities to enhance the EJM service experience. Regularly investigates and resolves service deviations.
• Collaborates with fellow crew members and EJM internal partners to provide a consistent service experience to owners and passengers.
Maintains Proficiency and Compliance:
• Maintains regulatory and company-required training and recency of experience.
• Complies with company SMS program and reports safety or non-compliance concerns through the appropriate channels.
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