Delta Air Lines — Taipei, Taiwan
• Provides strong leadership to vendor and partner employees, front line and operations teams • Oversees and coordinates operational performance, including safety, on-time departure and Aircraft Turn Time metrics, security and customer service delivery • Has to be strong in all operational-related activities and in their organization and coordination as well as in non-routine situations • Serve as an effective operational liaison between Delta and all contracted Business Partners within a station • Ensures delivery of distinctive and thoughtful customer service • Must be a key communicator, can set strong performance standards and lead business partner and vendor work teams through change, innovation and acceptance of new policies and procedures; he/she must be strategic in thought processes and show strong decision-making attitude • Must be efficient in building relationships with business partners, vendors, government agencies and local authorities to drive consistent positive business results and has to be able to attend management level meetings in this respect • Promotes team building with business partners and vendors for work force and leadership • Must show strong analytical, organizational, and administrative skills and be able to multi-task and focus on different priorities in different operational areas at the same time
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