Delta Air Lines — Atlanta, Georgia, United States
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for decades led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. Today, nothing is more important than the health and safety of our customers and employees. Since the onset of the COVID-19 pandemic, Delta has moved quickly to transform the industry standard of clean while offering customers more space across the travel journey.
Headquartered in Atlanta, Delta serves nearly 200 million people every year, taking customers across its industry-leading global network to more than 300 destinations in over 50 countries. Through innovative partnerships with Aeromexico, Air France-KLM, Virgin Atlantic, Korean Air, LATAM and WestJet, Delta has brought more choice and competition to customers worldwide.
Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2027 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta’s business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance.
Employment opportunities for the Commercial Strategy Intern include:
Network Planning Craft route structures, analyze new city and route opportunities, and determine capacity response to competitive actions.
Revenue Management Optimize Delta revenue through valuing passengers, forecasting future demand & initialing pricing actions.
Global Sales & Cargo Analyze the financial contribution of corporations and agencies or optimize revenue for Delta’s cargo network.
Customer Experience & Design Refine the customer experience at the airport and onboard through improvements to technology, products & services.
Digital Power the travel journey with world-class Digital experiences that empower, engage, and inspire our customers and our people.
Marketing Build Delta’s brand strategy and develop marketing campaigns and communications.
Loyalty Grow the loyal customer base and premium revenue through the SkyMiles program and AMEX co-brand
Reservations Propose recommendations for process improvements and a better customer experience for call centers
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