Delta Air Lines — Atlanta, Georgia, United States
The Flight Operations ACC Tower Liaison serves as a subject matter expert supporting Line Operations, the LAX Chief Pilot Office and Delta Professional Services (DPS). This part-time role is based in Atlanta (ATL) and assigned to Los Angeles (LAX), providing operational support within the Airport Customer Center (ACC). The Liaison plays a critical role in real-time flight operations, ensuring coordination and communication between pilots, ACC teams, and other operational departments.
This role works on an "as needed" basis, this is a part-time position.
Key Responsibilities • Act as the primary point of contact for pilots regarding operational issues at ACC. • Support pilots during safety-related events, MCC coordination, and conflict resolution. • Facilitate cross-divisional communication within ACC to resolve operational challenges. • Liaise with CPO and other departments to ensure timely problem resolution. • Monitor operational communication channels to mitigate disruptions. • Analyze flight schedules and collaborate with ACS to identify and address operational impacts. • Monitor and assist with DOT 3/4 compliance. • Evaluate pushback delays for accuracy and identify operational trends.
Shift Structure • Coverage is provided 365 days per year with one daily shift
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