Delta Air Lines — Atlanta, Georgia, United States
Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments: • Integrated Operations Planning (IOP) – Optimizing aircraft schedule and resource availability to maintain peak on-time performance • Operations Digital & Decision Science (ODDS) – Developing decision science tools and digital product solutions • Corporate Safety, Security & Compliance (CSSC) – Supporting the safety and security of the airline and its employees • Airport Customer Service (ACS) – Improving airport processes and managing performance • Crew – Improving Pilot and Flight Attendant operations and performance efficiency • Delta Connection (DC) – Supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines • Flight Operations (FOP) – Managing aircraft and gate to gate operations and performance • Onboard Services (OBS) – Optimizing process, supply, and inventory of inflight products and services • In-Flight Services (IFS) – Enhancing customer onboard experience and catering operations and performance • Operations & Customer Center (OCC) –Tracking on-time flight metrics, weather, day-of flight analyses • Central – Managing centralized operations and competitive performance analyses
Though individual responsibilities vary by function or department, some common work responsibilities are listed below: • Measure current operational performance and/or customer satisfaction • Identify optimization opportunities to reduce injuries and security line wait times • Research, analyze, and interpret operational data • Develop new reports and dashboards and automate existing ones • Perform reliability/root-cause analysis for parts and maintenance • Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules • Seek operational improvements to reduce aircraft taxi time and flight time • Maintain, run and improve staffing models to support airport operations • Provide strategic and operational support and develop performance metrics and goals • Develop successful factors and statistical evaluations of new procedures and systems
Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows: • Fall 2026 • Summer 2027 • Spring 2028
* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.
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