Delta Air Lines — Atlanta, Georgia, United States
As a Crew Technology Co-Op , you will support the Crew Technology team in driving operational efficiency, technology improvements, and cross-functional initiatives that help modernize how we support our people and operation. You’ll gain hands-on experience working across a variety of focus areas, which may include Crew Experience, strategy, product, operations support, or business process improvement , depending on business needs and team priorities. In this role, you’ll work alongside team members across business and technology functions to help move initiatives forward, solve problems, and support day-to-day execution. Key Responsibilities: • Assist with project coordination and support the delivery of Crew Technology initiatives, including documentation, planning, testing, implementation, and follow-up activities • Help gather, organize, and clarify information needed to support technology and business initiatives across the Crew Technology team • Partner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverables • Contribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automation • Collect, analyze, and interpret data to support team objectives, project work, and decision-making • Prepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levels • Support knowledge management and team documentation, including process guides, reference materials, and shared content • Participate in meetings, capture key takeaways, and help track action items, progress, and next steps • Apply analytical thinking and problem-solving skills to support a range of technical and business-focused assignments • Promote safety-conscious behaviors in all operational processes and procedures
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