Co-op, Airport Customer Service and Cargo Project Management (Spring 2027)

Delta Air Lines — Atlanta, Georgia, United States

Estimated salary for Transportation, Storage and Distribution Managers (U.S. Bureau of Labor Statistics, May 2025): $82,440–$146,770 per year, median $107,230. The employer did not provide a pay range for this listing.

As part of Delta’s Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in shaping the travel journey—from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. Supporting over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents, ACS and Cargo are at the heart of Delta’s global operations.

We are seeking highly motivated undergraduate students to join our Co-Op Program, where you’ll gain hands-on experience in airport operations, project management, and process improvement.

Key Responsibilities As a Co-Op, you will collaborate with a team of airport operations professionals to: • Analyze and measure operational performance to identify trends and improvement opportunities. • Apply project management principles to support and lead initiatives. • Work cross-functionally with stakeholders across business units in a professional, fast-paced environment. • Provide process engineering and internal consulting services to enhance operational efficiency. • Participate in data collection and analysis for projects impacting multiple departments. • Identify and implement process improvements to boost productivity and customer satisfaction. • Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.

You will be placed in one of the following teams: • Airport Customer Service (ACS) • Cargo (CGO)

Program Structure This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation: • Spring 2027 • Fall 2027 • Summer 2028

Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum.

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