Delta Air Lines — Atlanta, Georgia, United States
Much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in safe and efficient transport of a wide range of freight, including everything from mail to live animals and life-saving pharmaceuticals. Different departments in the Cargo division provide rate information, sell cargo space in the belly of Delta’s passenger aircraft, track & trace freight and resolve customer problems. Additionally, they safely move cargo from a warehouse location to airport ramp areas and ensure proper delivery onto the appropriate aircraft.
The Cargo Safety, Security, & Compliance team manages the system-wide global Cargo programs and Key Performance Indices (KPIs) involving, but not limited to, occupational and flight safety as well as regulatory compliance with OSHA, TSA, CBP, & FAA. The Delta Cargo Safety, Security, & Compliance team is seeking two full-time positions based in Atlanta, GA. • The Co-Op will be required to complete three alternating semesters • All rotations must be completed before the student's graduation. Co-Op students for two of work and school. • Note: co-ops are not permitted to work part-time hours and should refrain from taking classes • (inclusive of online or in-person) and working as a co-op during the same semester.
The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows: • Spring 2027 (1st rotation) • Fall 2027 (2nd rotation) • Summer 2028 (3rd rotation) Co-Ops must ensure that this alternating semester rotation schedule aligns with their university, curriculum, and/or academic advisor before applying. Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide educational and professional work experience.
Overall function and role: as part of the team directly responsible for all safety, security, and compliance efforts for Delta Cargo worldwide customers and employees, this individual will be supporting applicable initiatives in a fast-paced, dynamic, and rewarding environment. Candidate must have a detail-oriented, adaptable, and collaborative approach & spirit. This will include but not be limited to: • Support the Cargo Safety, Security, & Compliance team with ongoing development of enhancements and improvements to cargo operations • Propose ideas for continuous improvement in processing and tracking effectiveness • Implementing project management skills and practices • Record results in databases and develop metrics to analyze performance • Measuring and analyzing current performance • Work across business units with various stakeholders in a professional setting • Provide process engineering and/or internal consulting services • Participate in data collection efforts for projects that impact cross-functional departments • Identify and implement improvements to existing processes to increase efficiency, productivity, and performance • Recommend ideas for new ways to provide optimal (internal and external) customer service and evaluate safety/compliance impact of proposed operational changes The Co-Op will support the following teams: • Cargo Safety The Cargo Safety team is responsible for the Cargo Safety Management System (SMS), injury and damage investigations, occupational safety & health (OSHA) initiatives, ergonomics, employee reporting programs (ASAP), emergency response, safety recognition, and ground standards assurance. • Cargo Compliance (Regulatory) o The Cargo Regulatory Compliance team ensures regulatory acquiescence by developing policy and procedures for global cargo operations. The team crafts risk-based auditing standards to ensure Delta exceeds industry compliance norms. • Cargo Compliance (Security) o The Cargo Security team ensures that our cargo acceptance and screening operations maintain compliance with TSA (and other security) regulations across the system (US and non-US). The team owns the Delta Cargo Security Manual (DCSM), supports and maintains screener training programs & operational resources. The team performs investigations and responds to compliance failures across the system. • Cargo Compliance (Products) o The Cargo Product Compliance team is responsible for implementing a Quality Management System (QMS) within pharmaceuticals & other specialty cargo handling operations. • Cargo Policy & Procedure o The Policy & Procedures team engages with internal and external stakeholders to ensure Cargo policies & procedures are understandable and updated in compliance with required industry regulations. The team supports implementation, revision, and adherence to these policies & procedures.
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