Delta Air Lines — Atlanta, Georgia, United States
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Delta's OP&P Crew Planning & Performance team is responsible for maximize crew availability of pilots & flight attendants by forecasting demand & optimally placing supply, improving operational performance.
The broader team link planning decisions to crew performance outcomes to continuously improve results, scales & standardizes best practices across the pilot & flight attendant crew divisions and connects the dots between crew performance and the broader operation / enterprise. This is an exciting opportunity develop experience leading an analytical team, supporting the FOP & IFS Crew teams to continually improve their planning process, incorporate recent performance trends into future plans and connect the dots between Crew performance & DL's broader operation.
The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, Perseverance, and Servant Leadership. The successful candidate will have strong analytical, organizational & process skills, a drive for action, and the ability to partner with analysts, subject matter experts and leaders across the enterprise to influence strategy, improve operational reliability, and drive results. • Develop a thorough understanding of IFS & FOP crew planning processes, including reserve planning and rotation construction • Partner with FOP & IFS Crew Resources teams to create planning feedback loops to performance and strive to continuously improve planning processes & operational outcome • Lead the development of new planning processes; sustain existing processe • Locate and extract data from a variety of sources for use in analysis & model development; continuously strive to explore new data sources and improve DL's Crew Planning data landscape over tim • Be able to conduct analysis, craft a narrative with key findings & insights and present results directly to senior Delta operational leadership, up to the SVP leve • Be intellectually curious, ask questions, and speak up with ideas on how to improv • Serve as technical expert on the team, striving to elevate the entire team's knowledge, expertise and effectiveness and partnering with leadership to help develop the entire tea • Sustain a culture of independence and curiosity, supporting broader team members to look for problems to solve and come up with innovative idea • Make things happen without frequent management direction and know when to communicate status or escalate issues to their manager, teammates or stakeholder • Enjoy working in a high-profile environment with fluid priorities, ambiguity and extremely aggressive timeline
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