Pacific Aviation — Boston, Massachusetts, United States
Pay: $22.75 per hour
Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career. As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!
What You’ll Do • Lead and support a team of Airport Wheelchair Agents during daily operations • Conduct flight briefings and debriefings with the team • Coordinate with the team and airline personnel to meet flight needs • Manage daily schedules and staff assignments • Monitor agent appearance and equipment readiness • Act as a point of contact for airline partners and ensure their standards are met • Track and verify flight documentation • Maintain safety and compliance standards while supporting continuous improvement
Requirements What You Bring • 6+ months of passenger service or customer service experience • Strong leadership and communication skills • Attention to detail and ability to stay calm under pressure • Familiarity with airline procedures and airport operations (preferred) • Legal authorization to work in the U.S. • Ability to pass a background check • Willingness to work a flexible schedule including early morning and mid shifts , weekends, and holidays
Benefits • Hourly Pay: $22.75
• Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Paid Time Off (PTO) • Paid Training • Company-Issued Uniform • Parking Discount • Referral Bonus Program • Cell Phone Plan Reimbursement
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